Prevent automatic forwarding of messages

You can prevent users from using mail rules to automatically forwarding email to external addresses.

About this task

Users can create mail rules that include the action send copy to, which automatically forwards a copy of the email to other users. Select this option so that mail addressed to users in domains that are not owned by your company are ignored when the message is forwarded. Users can still forward email to any address manually.

Procedure

  1. Log on to the service as an administrator.
  2. If your account also has the User role, click Admin > Manage Organization.
  3. In the System Settings section of the navigation pane, click IBM SmartCloud Notes.
  4. Click Account Settings and then click Email Management.
  5. Under External Forwarding, select Do not allow automatic forwarding to external addresses.