Customizing updates to IBM mail support for Microsoft Outlook
If users install IBM® mail support for Microsoft Outlook, you can customize how the Auto Update Service downloads software updates.
About this task
To customize the Auto Update Service, send an email to
support@collabserv.com with Auto Update Service Request
Your Organization Name in the subject line. In the body of the email,
supply the following table, entering values for the numbered items.
| Item Number | Value | Description |
|---|---|---|
| (1) Organization name (required) | The name that is shown in the Organization Account Settings page in the service when you log on as an administrator. For example, Renovations. | |
| (2) Customer ID (required) | This value is also shown in the Organization Account Settings page. For example, 30325611 | |
| (3) Name of the application to configure (required) | IBM mail support for Microsoft Outlook (IBM mail Add-in) | The name of the application to be updated. |
| (4) Version to install | Not supported | When an update or new version is available, users are prompted to download and install it. They can opt out, but are prompted again on a daily basis. You cannot restrict updates to specific versions. This policy ensures that users receive the latest IMSMO enhancements. |
| (5) Maximum version to install | Not supported | |
| (6) Silent installation | Yes or No | Specify whether to download and install updates automatically in the background. By default, a silent installation is not done and users are prompted to install updates. To install updates automatically, specify Yes. |
| (7) Group name | Not supported | When a an update or new version is available, all IMSMO users are prompted to download and install it. You cannot restrict updates to a group of users. |
| (8) Send status reports | Yes or No | Specify Yes to receive email reports that indicate how many users have an updated version of the application and which applications were successfully updated. By default, no reports are sent. |
| (9) Download location | Use this option to specify an alternative location from which to download software updates. By default, updates are downloaded from Auto Update Service over the Internet. Companies can specify a different location, such as a local network drive or HTTP address. This option can improve download performance for companies that do not use caching on their Internet gateway. |
Parent topic: Customizing the Auto Update Service