Enabling Junk Mail Reports

Enable Junk Mail Reports to send users periodic email reports that list the messages that were recently added to the Junk folder.

Before you begin

Optionally customize the text in Junk Mail Reports by deploy a custom mail template.

About this task

Junk Mail Reports report messages that the service delivers to the Junk folder. For example, if you configure the newsletter filter to deliver newsletter-type email to the Junk folder, the newsletter emails are reported. Junk Mail Reports also report messages that users move to the Junk folder, either manually or through other means such as mail rules.

Junk Mail Reports list and link to messages added to the Junk folder since the last report. Reports identify messages by delivery date and time, sender, and subject. Reports include the following introductory paragraph, by default:
The following messages have recently been put in the Junk
folder. From the Junk folder you can move messages to 
your Inbox, delete them, or remove senders from the junk list.

You configure how frequently to send reports. Reports can be sent as frequently as every hour or as infrequently as once a week.

All users receive Junk Mail Reports, regardless of the client they use.

Procedure

  1. Log on to the service as an administrator.
  2. If your account also has the User role, click Admin > Manage Organization.
  3. In the System Settings section of the navigation pane, click IBM SmartCloud Notes.
  4. Click Account Settings.
  5. Click Email Filters.
  6. Select Send periodic junk mail reports to all users.
  7. Specify a reporting interval, in hours. You can specify a value from 1 hour to 168 hours (once a week).
  8. Click Save Changes.