Configuring the Promising service
The Promising service provides personalized promise dates to customers. Along with flexible fulfillment options, you get complete visibility of the delivery and pickup schedules.
Before you begin
Familiarize yourself with the Sterling Intelligent Promising Essentials, Standard, and Premium packages. For more information, see Sterling Intelligent Promising overview.
Ensure that you are familiar with the following concepts.
- Lead time
- The buffer time before you process an order at a node. For more information, see Lead time.
- Shipping notification time
- The minimum time required for the delivery service to initiate the delivery or pickup process. For more information, see Shipping notification time.
- Capacity
- The amount of resources available for an optimization objective. For more information, see Capacity.
- Shipping groups
- A shipping option that includes a group of carrier services to fulfill an order. For more information, see Shipping groups.
- Transfer rules
- The rules to transfer the inventory from one node to another node. For more information, see Transfer rules.
- Processing time
- The time to prepare an item for shipment. For more information, see Configuring processing time.
- Cost-based optimization
- The option to provide cost-efficient promising and sourcing recommendations. For more information, see Configuring cost-based optimization for promising.
- Carrier pickup schedules
- The day and time that a carrier picks up a shipment at a ship node. For more information, see Configuring carrier pickup schedules.
- Promising rules
- A set of conditions to determine the fulfilling nodes of an order or item. For more information, see Promising rules.
- Estimated delivery date (EDD)
- The earliest time that an item is picked up and delivered. For more information, see Estimated delivery date (EDD).
- Checkout options
- The options displayed before a shopper confirms the order. For more information, see Checkout options.
- Custom attributes
- The attributes that are associated with sourcing or supply tasks. For more information, see Custom attributes.
- Shipping commitment days
- The requirement on how far ahead in days any listed merchandize item can be promised and fulfilled. For more information, see Shipping commitment days.
- Shipping cutoff times
- The latest time by which an order must be captured and processed to meet delivery commitments. For more information, see Shipping cutoff times.
- Pickup times and schedules
- The daily or weekly pickup times and schedules to specify when customers can pickup items at the node level. For more information, see Pickup times and schedules.
- Pickup cutoffs
- The latest time that an order can be placed for same-day pickup. For more information, see Pickup cutoffs
- Caching for estimated delivery dates
- Enable the caching of estimated delivery dates (EDD) computations for use in the Product List Page (PLP). For more information, see Configuring caching for estimated delivery dates.