Diagnosing completed requests with the audit log

Use the audit log to diagnose completed requests with adapter communication, policy enforcement, and request approval. For example you request a new account on a service, but the related adapter is not running. Then the audit log shows that the connection was refused.

About this task

A user in the IBM Verify Identity Governance administrator group can view all available audit records on the system.

For information about setting the audit log option, see the Identity Manager documentation.

1. From the navigation tree, click Home to display the Home page.
2. Take one of the following actions to display the View All Requests page:
   • Under Common Tasks, click View All Requests.
   • From the navigation tree, select View Requests > View All Requests.
3. On the View All Requests page, select a request type from the list.
4. Select a time interval.
5. Optional: Click the icon next to More Search Criteria to filter by status, date request was completed or submitted, service, user, or request ID.
6. Click Search Requests after you specify the search criteria.
7. To view the details of a request, click the request type. The information about the request is read-only.
8. On the View All Requests page, complete these steps:
   1. View the submitted details of the request in the Process Details section.
   2. Click the icon next to the data type in the Process Data section to view current data or changes.
   3. Click to expand the root structure to view additional details about the request type.
9. Click Close to close the View All Requests page.
10. Click Close when you are done reviewing the requests.