Select a User

Use this page to search for a user that you want to manage.

Search information
Type information about the search. If you do not type a value in this field, or if you type an asterisk (*) and click Search, the entire list of search results is displayed if the number of results does not exceed the search limit.
Search by
Select an attribute from the list. All searchable attributes and the personal profile are included in this list. If you select an attribute, the search is based on that attribute. If you select Entire profile, the search is based on all attributes associated with the user.
  • Last Name searches for the user's last name.
  • Full Name searches for the user's full name.
  • E-mail Address searches for the user's e-mail address.
  • Entire Profile searches all attributes associated with the user.
Search
Click to display a list of items whose information matches the search criteria. If the search results exceed the search limit, a warning message is displayed, and the defined number of results are listed.
Advanced
Click to search using additional filter criteria.
Include individual accounts when suspending, restoring, or deleting users
Select the check box to suspend, restore, or delete all of the individual accounts associated with the user that you select. Sponsored accounts associated with the user must be handled through the accounts table.

If the user is deleted only the individual accounts associated with the user are deleted. The associated sponsored accounts are not deleted. The sponsored accounts become orphaned accounts. You can access these orphaned accounts through the Manage Services utility.

The Restore option is disabled when:
  • More than one user is selected.
  • A single user is selected and the password rules for the user accounts conflict.
Users table
Lists the users matching the specified search criteria. To sort the table by a specific column, click the arrow in the column heading. The table contains these columns:
Select
Specifies a user. To select one or more users, select the check box next to the user. To select all users, select the check box at the top of the column.
Name
Identifies a value for distinguishing a user, such as the user's full name.Click the name of the user to view the user's personal profile. Click the icon (Context menu icon) next to the name to display a menu containing tasks that can be performed for the user. The menu can contain these functions, depending on the system configuration:
Change
Click to change the personal profile for the selected user.
Delete
Click to remove the selected user from the system. All ITIM Service accounts associated with the user are deleted. All other accounts associated with the user become orphan accounts.
Change Passwords
Click to change the passwords for the selected user.
Reset Passwords
Click to reset the passwords for the selected user.
Suspend
Click to make the selected user inactive. Suspension does not remove the user from the system.
Restore
Click to make the selected inactive user active. Depending on how your system administrator has configured the system, you might be prompted to enter a password.
Delegate Activities
Click to delegate activities to the selected user.
Request Accounts
Click to request accounts for the selected user.
Accounts
Click to view and change accounts for the selected user.
Request Access
Click to request access for the selected user.
Access
Click to view and change access for the selected user.
Recertify
Click to run a recertification policy for the selected user. Only system administrators can perform this task.
E-mail Address
Identifies the user e-mail address.
Custom Display
Identifies a custom display attribute.
Business Unit
Identifies the business unit. Click the link for more information about the business unit.
Status
Identifies the user status.

Users are either active or inactive. A user must be active to log in to the system. A user becomes inactive when they are suspended. The suspended user still exists, but cannot access the system. System administrators can restore inactive users.

If the table contains multiple pages, you can:
  • Click the arrow to go to the next page.
  • Type the number of the page that you want to view and click Go.

You can use these buttons:

Create
Click to create a user.
Change
Click to change the personal profile for the selected user.
Delete
Click to remove the selected user from the system.
Suspend
Click to make the selected user inactive. Suspending does not remove the user from the system.
Restore
Click to make the selected inactive user active. Depending on how your system administrator has configured the system, you might be prompted to enter a password.
Transfer
Click to transfer the selected user to a particular business unit.
Refresh
Click to update items in the table.