Changing account defaults for a service type

Change the account defaults for a service type.

Before you begin

Depending on how your system administrator customized your system, you might not have access to this task. To obtain access to this task or to have someone complete it for you, contact your system administrator.

About this task

To change account defaults for a service type, complete these steps:

Procedure

From the navigation tree, select Configure System > Manage Service Types.
The Manage Service Types page is displayed.
In the Service Types table, click the icon () next to the service type, and then click Account Defaults.
The Select an Account Attribute page is displayed.
On the Select an Account Attribute page, select the check box next to the attribute that you want to modify, and then click one of these choices:
- Change, which changes the default value for the selected attribute. Complete the appropriate fields, which vary depending on the service type, and then click OK. The template value for the attribute is updated in the list on the Select an Attribute to Default page.
  Note: If you select this option when an attribute currently has a scripted default value, the existing script is overwritten with the template value that you specify.
- Change (Advanced), which adds or changes the script that specifies a default value for the selected attribute. Type the wanted JavaScript code in the Script field, and then click OK. The template value for the attribute is updated in the list on the Select an Attribute to Default page.
On the Select an Account Attribute page, finish changing attribute defaults for the service type. Then, click OK to save the changes and to close the page.

Results

A message indicates that you successfully saved the account defaults on the service type.