Workflow Notification Properties
Use this page to specify the time intervals for escalation and reminders, and to change e-mail notification templates.
- Escalation Limit
- The interval of time that elapses before escalating a notification
used for workflow events, such as approvals and work orders.
- The default interval value is one day. The escalation limit interval cannot be set to less than one day because the system-wide default interval for workflow escalation is one day.
- If the value for the escalation limit is specified in the Workflow Designer, then that value overrides the value that is specified in this field. When the escalation limit is reached, the workflow event is moved from the workflow participant to the escalation participant.
- Reminder Interval
- The number of days that elapses before a notification reminder is sent to the workflow participant. The number of days in this field should be less than the number of days specified in the Escalation limit field.
- E-mail Notification Templates
- Lists the templates that are used for workflow notifications. To sort the table by a specific column, click the arrow in the column heading. The table contains these columns:
- Select
- Specifies a notification template. To select one or more notification templates, select the check box adjacent to the notification template. To select all notification templates, select the check box at the top of the column.
- Name
- Identifies the name of an e-mail template.
- Status
- Indicates the status of the corresponding notification template.
- Enabled indicates that e-mail notification is sent when the system event occurs.
- Disabled indicates that e-mail notification is not sent when the system event occurs.
If the table contains multiple pages, you can:
- Click the arrow to go to the next page.
- Type the number of the page that you want to view and click Go.
You
can use these buttons and menu items:
- Change
- Click to change the e-mail that the notification sends.
- Enable
- Click to set the status of the corresponding notification template to Enabled.
- Disable
- Click to set the status of the corresponding notification template to Disabled.