Account Recertification Status
Use this page to view the recertification status of accounts and to override the recertification state, if required. For example, accounts that have been rejected through normal recertification processes can be set to the Admin Recertified state.
- Account information
- Type the user ID or name of the user who owns the account in this field. If you do not know the name of the account that you want to find, you can type a portion of the name to display a list of accounts. If you do not type a value in this field or if you type an asterisk (*), and then click Search, the entire list of accounts is displayed as long as the number of accounts does not exceed the search limit.
- Search by
- Select the search category.
- User ID searches for accounts with user IDs that contain the text that is entered in the Account information field.
- Owner searches for accounts in which the account owner’s full name contains the text that is entered in the Account information field.
- Search
- Click to display a list of items whose information matches the search criteria. If the search results exceed the search limit, a warning message is displayed, and the defined number of results are listed.
- Advanced
- Click to search using additional filter criteria.
- Accounts table
- Lists the accounts matching the specified search criteria. This
table also displays related information and recertification status
of accounts. To sort the table by a specific column, click the arrow in the column heading. The table contains these columns:
- Select
- Specifies an account. To select one or more accounts, select the check box adjacent to the account. To select all accounts, select the check box at the top of the column.. Accounts that have a status of Recertified or Admin Recertified cannot be selected.
- User ID
- Identifies the user ID for the account. Click the user ID to view the account information for the user ID.
- Owner
- Identifies the name of the owner of the account. Click the name of the owner to view the personal, business, and contact information for the user.
- Status
- Indicates whether the account is active or inactive.
- Recertification Status
- Identifies the recertification status of the account. The possible
recertification status values of the accounts are:
- Recertified
- Admin Recertified
- Rejected and suspended
- Rejected and marked
- Never Recertified
- Recertification Status Date
- Indicates the date on which the recertification status of the account was last updated.
If the table contains multiple pages, you can:
- Click the arrow to go to the next page.
- Type the number of the page that you want to view and click Go.
You can use these buttons:
- Recertify
- Click to change the status of an account to Admin Recertified.
- Refresh
- Click to update the list of items in the table.