You can initiate
a reconciliation activity immediately
on a service, rather than scheduling the reconciliation.
Before you begin
Depending on how your system administrator customized your system, you might not
have access to this task. To obtain access to this task or to have someone complete it for you,
contact your system administrator.
Before
you begin this task, you must create a service instance.
To
prevent the reconciliation from running again at the scheduled time,
change or delete the scheduled reconciliation.
Procedure
To run a reconciliation now, complete these steps:
- From the navigation tree, click Manage Services.
The Select a Service page
is displayed.
- On the Select
a Service page, complete
these steps:
- Type information about the
service in the Search
information field.
- In the Search by field, specify
whether to search against services or business units.
- Select a service type from the Search type list.
- Select a status from the Status list,
and then click Search.
A list
of services that matches the search criteria is displayed.
If the table contains multiple pages, you can:
- Click the arrow to go to the next page.
- Type the number of the page that you want to view and click Go.
- In the Services table, click the
icon () next to the service to show the tasks that can be done on
the service, and then click Reconcile Now.
The tasks that you can perform are dependent on the type of
service.
The Select Query page
is displayed.
- Select one of the following
options:
- None. Select
this option to include
all accounts in the reconciliation.
- Use
query from existing schedule. Select
this option to view and select reconciliation from an existing schedule.
- Define query. Select this option if
you want to allow the reconciliation to filter accounts that fit the
selected attributes, or if you want to perform a “supporting data
only” reconciliation.
- Click Submit to request an immediate
reconciliation activity.
Results
A message
is displayed, indicating that you successfully
submitted a reconciliation request to run immediately.
What to do next
To view the results of the reconciliation, click View
the status of the reconciliation request, or click Close.