Managing multiple activities

You can use the Identity Manager Service Center to act simultaneously on multiple activities that are assigned to you. The Select Multiple option is only available for a work order and decision based activities. For example, approvals, separation of duty violations, and simple user re-certifications. You must choose individually and work on the activities which are of the type Request for Information and Compliance alert.

Before you begin

Depending on how your system administrator customized your system, you might not have access to this task. To obtain access to this task or to have someone complete it for you, contact your system administrator.

An administrator can show or hide the user comment field from the page. An administrator can also configure the justification field either as required or optional for approving or rejecting the activity. An administrator can also configure the justification as a required or optional for work order activity. An administrator can also hide the justification field from the page. Contact your system administrator if you want to change the behavior of the justification field.

About this task

An activity is an action item that is displayed in your activities list as part of a workflow process and requires your action. You can use the Identity Manager Service Center to view and act on your activities. When you use this option, you provide a single justification and the same operation is performed on all the selected items.
Note: You can view only those attributes for which you are granted read permission.

If the activity is for user re-certifications in which you must specify review actions instead of simple decision actions, the activity is marked with an icon and you are redirected to the Self-Service console.

Procedure

  1. Log on to Identity Manager Service Center.
  2. Click Manage Activities > My Activities.
    The Manage Activities and Decisions page is displayed.
  3. Optional: You can filter the activities that are displayed.
    You can enter a string in the Search field to search for activities that contain the string. You can also use the quick search categories to narrow the list of activities that are displayed.
  4. Click Select Multiple.
    The selectable activities are displayed with a check box.
  5. Select the activity.
    • For each activity that you want to take the same action on, select the check box.
    • Select the check box for a single activity and click Select All on this Page to select all similar activities.
  6. Type the reason for your decision and any additional comments.
    The justification is applied to each of the selected activities.
  7. Complete the activity.
    • For approval activities, click Approve or Reject.
    • For work order activities, click Successful, Warning, or Failure.
    Your action is processed and the activity cards are updated appropriately.

What to do next

You can continue to work on your activities, review previously completed activities, or exit from the Manage Activities and Decisions page.