You can use the Identity Manager Service Center to act on activities that are assigned to you.
Before you begin
Depending on how your system administrator customized your system, you might not have access
to this task. To obtain access to this task or to have someone complete it for you, contact your
system administrator.An administrator can show or hide the user comment field from
the page. An administrator can also configure the justification field either as required or optional
for approving or rejecting the activity. An administrator can also configure the justification as a
required or optional for work order activity. An administrator can also hide the justification field
from the page. Contact your system administrator if you want to change the behavior of the
justification
field.
About this task
An activity is an action item
that is displayed in your activities list as part of a workflow process and requires your action.
You can use the Identity Manager Service Center to view your
activities, and to act on an activity. Note: You can view only
those attributes for which you are granted read permission.
If the activity is
for user re-certification in which you must specify review actions instead of simple decision
actions, the activity is marked with an icon and you are redirected to the Self-Service console.
Procedure
-
Log on to Identity Manager Service Center.
-
Click .
The Manage Activities and Decisions page is displayed.
- Optional:
You can filter the activities that are displayed.
You can enter a string in the Search field to search for activities
that contain the string. You can also use the quick search categories to narrow the list of
activities that are displayed.
- Select the activity.
- Click the activity card to take immediate action.
- Click View Details to view more information about an activity before
you act on the request.
-
Type the reason for your decision and any additional user comments.
User comments are not applicable for the Compliance and Request for
Information activity.
-
Complete the activity.
- For an approval activity, click Approve or
Reject.
- For a work order activity, click Successful,
Warning, or Failure.
- For a compliance alert activity, select Correct
non-compliance or Defer.
- For a request for information activity, click Provide Additional
Information to specify the additional requested
information.
Your action is processed and the activity card is updated appropriately.
What to do next
You can continue to work on your activities, review previously completed activities, or
exit from the Manage Activities and Decisions page.