Identity Manager Service Center scenarios

These scenarios demonstrate some of the tasks that a manager or representative can do in the Identity Manager Service Center.

Exporting the CSV file to update the services access data
This scenario describes how to export the comma-separated value (CSV) file and edit the service access data that it contains.
Importing the CSV file to update the services access data
This scenario describes how to import the comma-separated value (CSV) file and edit the service access data that it contains.
Launching the Identity Governance home page from the Service Center
You can used IBM Verify Identity Governance to create a task to launch the Identity Governance application home page from the Identity Manager Service Center.
Logging in and out from the Identity Manager Service Center
This scenario describes how to log in and out from the Identity Manager Service Center. Use a web browser to access the login page. You can establish either a secure (HTTPS) or unsecure (HTTP) connection to the Identity Manager Service Center.
Switching personas in the Identity Manager Service Center
You can configure the Identity Manager Service Center so that you can manage identities for yourself by default or alternatively, choose to enable support for managing operational flows for other users.
Requesting access for yourself with the Identity Manager Service Center
This scenario describes how to use the Identity Manager Service Center Request Access wizard to provide you access, such as role membership, accounts, services, and groups. The wizard provides a unified catalog of access that you can use.
Requesting access for a user in the Identity Manager Service Center
This scenario describes how to use the Identity Manager Service Center Request Access wizard to provide user accesses, such as role membership, accounts, and groups. The wizard provides a unified catalog of access that you can use.
Selecting a different user or set of access rights after a request flow is initiated
Use the Request Access page to select a user and request one or more accesses from the unified catalog of access options. You can customize your requirements by changing a user or access selection.
Sorting in the Identity Manager Service Center
The Identity Manager Service Center Select user page displays the list of employee cards that the logged-in user is authorized to view. The person card displays the employee picture, if available, name, email address, and title. The contents can also be customized.
Custom label translation overview
The topic provides information about how the translated custom labels are displayed.
Searching for accesses on the Select Access page
The Select access page displays the list of authorized access for the selected user. Each access card has the access name, description, category, and default icon that represents the category. Some accesses include a badge. The access card contents can also be customized.
View requests in the Identity Manager Service Center
You can view all your requests that are made by you. You can also view the requests that are made on your behalf.
Narrowing down search results by using specific search control options
Use the search control options to narrow your search on entities such as persons, accesses, groups, roles, services, and organizational containers in the Identity Manager Service Center. The search returns information that matches the specified search criteria.
Managing activities
You can use the Identity Manager Service Center to act on activities that are assigned to you.
Managing multiple activities
You can use the Identity Manager Service Center to act simultaneously on multiple activities that are assigned to you. The Select Multiple option is only available for a work order and decision based activities. For example, approvals, separation of duty violations, and simple user re-certifications. You must choose individually and work on the activities which are of the type Request for Information and Compliance alert.
Delegating your activities
When you are not available to manage your activities, you can delegate them to another user. The delegation will apply only to future activities.
Changing the access password
When you change the access password, you can change it for one, some, or all accounts that are excluded from password sync. Select the accounts for which you want to change the password.
Changing and resetting forgotten passwords
Depending on how a system administrator configured the system, when you forget your password, you can change it or have the system reset it. You must answer one or more forgotten password questions correctly.
Complex password policy rules overview
The topic provides information about the complex password policy rules and how the cumulative password rules are displayed in the Identity Manager Service Center.
Edit or delete accesses
Based on your permissions, you can edit accesses, edit service access categories, edit assignment attributes and delete access in the Identity Manager Service Center for yourself, another user, or both.
Defining the filter identifier for REST search service
To use a specific filter configuration for a request, you can provide the filter identifier as URL query parameter. The filter identifier must be configured in the custom/rest/searchfilter.json file. The REST Service uses the corresponding filter configuration to create the filter expression. The filter identifier is useful when a REST endpoint is started for different REST functions.
Single sign-on scenario in the Identity Manager Service Center
In the IM_HOME/data/ui.properties file, the properties enrole.ui.ssoEnabled and enrole.ui.taiEnabled define the single sign-on behavior.

Parent topic: Scenarios