Requesting access to a shared folder

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The next step in this scenario is to request access to a shared folder in Windows.

Before you begin

Depending on how your system administrator customized your system, you might not have access to this task. To obtain access to this task or to have someone complete it for you, contact your system administrator.

In a previous scenario, the service owner designed an approval process for a shared folder. In this scenario, Judith User requests approval for access to that shared folder.

About this task

As accounting team lead, Judith User needs to access a shared folder named Presentations. Judith shares this folder with colleagues in the accounting department. The colleagues put together slides and other material for Chuck Manager to present in quarterly meetings to upper management.

To request access to a shared folder, complete these steps:

Procedure

  1. Log in to the self-service console as user juser.
  2. On the Home page, click Request Access.
  3. Click the link labeled Access to Presentations folder.
  4. On the Request Access page, review the information and click Request Access.
  5. Click the Home breadcrumb at the top to return to the Home page.