Request Details
Use this page to review detailed information about the request.
This page contains detailed information about the request. The request consists of one or more request types, depending on the workflow set up for the request. These request types are displayed as links under a root structure. Click the request type in the root structure to view additional details about the request.
One or more of the following fields might not be displayed, depending on the type of request that you are viewing.
- Request type
- Displays the type of request. Account add and User data change are example request types.
- Request ID
- Identifies the unique identifier for the request.
- Completion status
- Displays the status of the request.
- Service name
- Displays the service for which the request is associated.
- Date submitted
- Displays the date and time when the request was submitted.
- Date scheduled
- Displays the date and time when the request was scheduled.
- Date started
- Displays the date and time when the request started.
- Last modified
- Displays the date and time when the request was last modified.
- Date completed
- Displays the date and time when the request was completed. If the request has not been completed, this field is blank.
- Access name
- Displays the access for which the request is associated, if one exists.
- Requested for
- Displays the user for which the request was made.
- Justification
- Displays the reason that the request was made.
- Canceled by
- Displays the user that canceled the request.
- Date canceled
- Displays the date and time when the request was canceled.
- Canceled justification
- Displays the reason that the request was canceled.
- Result details
- Displays information about the results of the completion of the request.
- Process data
- Displays information about the current data or changes to current
data. Multiple tables can be displayed, depending on how the system
administrator has set up workflows for the request type. Click the
icon to display
supporting data or requested changes to data. The following table
columns might be displayed:- Attribute
- Provides the name of the attribute.
- Original Value
- Provides the original value of the attribute.
- Requested Value
- Provides the requested value of the attribute.