Changing a global adoption policy

An administrator can change a global adoption policy that is defined for a service type.

Before you begin

Depending on how your system administrator customized your system, you might not have access to this task. To obtain access to this task or to have someone complete it for you, contact your system administrator.

About this task

The effect of changes to an adoption policy can be seen when the next reconciliation is run. Changing an existing adoption policy does not affect existing accounts of the specific service or service type. Changes do not affect accounts that are already adopted. Only new and existing orphan accounts are adopted based on the new policy.

To change a global adoption policy, complete these steps:

1. From the navigation tree, select Configure System > Global Adoption Policies.
2. In the Global Adoption Policies table, locate and select an adoption policy that you want to change, and then click Change.
3. On the Global Adoption Policies page, modify the information on the General, Service, or Rule pages
4. Click OK to save the changes.
5. On the Success page, click Close.