Changing user passwords

When you have the appropriate authority, you can change the password for one or more, or all, of the accounts of other users.

Before you begin

Depending on how your system administrator customized your system, you might not have access to this task. To obtain access to this task or to have someone complete it for you, contact your system administrator.

About this task

If password editing is disabled, you must use the Reset Passwords option to modify passwords because you do not have access to the Change Passwords task.

If password synchronization is enabled, the password is changed for all of the individual accounts automatically.

If password synchronization is not enabled, you can choose which accounts you want to change the password for.

Password synchronization applies only to individual accounts. Sponsored accounts are not affected by password synchronization. A user can specify different passwords for sponsored accounts.

To change passwords for other users, complete these steps:

Procedure

  1. From the navigation tree, select Manage Users.
  2. On the Select a User page, complete these steps:
    1. Type information about the user for whom you are changing passwords in the Search information field, select an attribute from the Search by list, and then click Search.
    2. In the Users table, click the icon (Context menu icon) next to the name of the user whose passwords you want to change, and click Change Passwords.
  3. On the Change Passwords page, complete these steps:
    1. Select how you want the password to be generated.
      If you select to type a new password, type and confirm the password.
    2. Select the accounts that you want to change the password for.
      Note: If password synchronization is enabled and you are changing the password for individual accounts, a list of individual accounts is displayed. This list displays the number of accounts up to the maximum search limit. These accounts are not selectable. The password change applies to all individual accounts. The individual accounts that are not listed are also changed.
    3. If you want to schedule your change request for a later date and time, click the icon (Context menu icon) next to Schedule. Select Effective Date, and click the calendar and clock icons to select a date and time.
    4. Click Submit.
  4. On the Success page, click Close.