Testing and troubleshooting the post office email template
Test and validate the post office email aggregation template that you created before sending it to an activity participant.
Before you begin
Depending on how your system administrator customized your system, you might not have access to this task. To obtain access to this task or to have someone complete it for you, contact your system administrator.
A post office email aggregation template must already be configured.
About this task
To test the email aggregation template, complete these steps:
Procedure
- From the navigation tree, click .
- Click Test.
The Test email page is displayed.
- On the Test email page, specify an
email address to receive the test message, and then click Test. The email aggregation template is validated, and if successful, a sample email notification is sent to the email address you specified. The email message contains simulated system information, which is supplied by default in the properties file. The message is presented in the post office email template that you created.
- Click OK to save the changes, and then click Close.
What to do next
If an error message is displayed, correct the content of the field that is indicated in the error, and then click Test again.
The error message describes the problem and includes an approximate line and column number where the error occurred in the message. The value returned is meant to serve as a general pointer to where the problem exists, but it is not an exact location. You cannot include the XHTML body content of the original notifications directly in your aggregation template XHTML body. By default, the post office has no XHTML body aggregation template.
View the sample email notification that you sent to the email address you specified. If necessary, you can make additional changes to the template and test it again.