Setting password notification

As an administrator you can choose how to send password notifications to users for their accounts.

Before you begin

Depending on how your system administrator customized your system, you might not have access to this task. To obtain access to this task or to have someone complete it for you, contact your system administrator.

About this task

After creating an account, changing or resetting a password, you can specify how the password notification is sent to the user.

Procedure

  1. Obtain the email address of the owner.
  2. Set the value of the enrole.workflow.notifypassword property in the enRole.properties file for the notification delivery method.
    true

    The default is true. Send the recipient an email with the password.

    false

    Send the recipient a link to a website. The recipient must have an email address and a shared secret specified in the personal profile. On the website, the user is asked for the shared secret. If the value that the user enters for the shared secret is correct, the user is taken to a Web site that shows the new password.

    If the user does not specify a shared secret in their personal profile, the user must leave the field on the website blank when it asks for the shared secret.

    If the request is for a manual service, the process sends a work order to the service owner. You can modify the manual work order, including the manual email notification activity.