Activity administration

An activity is the smallest unit of work in a workflow. For a user assigned to the activity, it represents a task to perform.

Collectively, the activities assigned to you represent your "to-do" list. You can perform the following actions with an activity assigned to you:

  • view it
  • complete it
  • lock it (to claim exclusive access to completing it)
  • assign it to another user
  • delegate it to another user

Depending on the workflow type and configuration, if you do not complete an activity within a defined time, the activity may be escalated to another user.

Administrators can view their own activities and activities that belong to another user. Depending on the workflow and the policies affecting the workflow, administrators may also be able to complete, lock, reassign, or delegate activities that belong to another user.

Access and permissions

Your options for working with activities appear in the Manage Activities section of the navigation tree. You can view activities and perform actions on them as defined by system policies and permissions, including those defined within a workflow. Contact your system administrator if you encounter issues in working with activities.