Work order activities

A work order activity is displayed in the to-do list of the user who is prompted to perform an activity and respond that it is completed. Work order activities in your to-do list are part of workflow processes that require your response before they can be completed.

Work order activities are displayed in your to-do list and consist of action items that you must complete outside the system. For example, you can be assigned a work order to have an office key made for a new employee. After you have completed the work order activity, you enter the outcome of the work order when you complete the activity in Identity Manager.