Request for information (RFI) states
Request for information (RFI) activities have several states.
The states of an RFI activity can be viewed only by the
user who submitted the request. The following table shows a description
of each RFI state.
| Request state | Description |
|---|---|
| Canceled | A pending request is canceled and any action items associated with the request are canceled. |
| Escalated | Because the original approver did not complete the RFI in the allotted amount of time, the RFI was sent to another approver. |
| Failed | The activity could not be completed. No further activity occurs. |
| Participant Resolution Failed | The activity could not be completed because the approver was deleted from the system. |
| Pending | No action was taken to complete the activity. |
| Submitted | The activity was submitted for approval. |
| Success | The RFI was successfully completed. |
| Terminated | The process run fails with an unknown exception. |
| Timeout | The specified amount of time to complete an activity passed. The activity is completed and a new activity is created and sent to the escalation participant. |
| Warning | The activity was partially completed. A problem occurred, preventing the work order from being successfully completed. |