Accounts

Use this page to find and view all the accounts that are associated with a specific user ID.

Account information
Type information about the search. If you do not type a value in this field, or if you type an asterisk (*) and click Search, the entire list of search results is displayed if the number of results does not exceed the search limit.
Search by
Select the search category.

User ID searches for user IDs that contain the text that is entered in the Account information field.

Service searches for services that contain the text that is entered in the Account information field.

Ownership type
Select an ownership type from the list to display accounts with that ownership type. The list contains default and custom ownership types. If you select an ownership type, the search is based on that ownership type.
  • All searches for all the accounts.
  • Device searches for the device accounts.
  • Individual searches for the individual accounts.
  • System searches for the system accounts.
  • Vendor searches for the vendor accounts.
Search
Click to display a list of items whose information matches the search criteria. If the search results exceed the search limit, a warning message is displayed, and the defined number of results are listed.
Accounts table
Lists the accounts that are associated with the specified user ID. To sort the table by a specific column, click the arrow in the column heading. The table contains these columns:
Select
Specifies an account. To select one or more accounts, select the check box next to the account. To select all accounts, select the check box at the top of the column.
State
Indicates the compliancy state of the account.
Blank (no symbol) Blank: Compliant
Blank indicates the account is compliant.
Question Mark: Not checked
Indicates that the account was returned from a reconciliation, which means it was not checked against the existing provisioning policies.
Exclamation Mark: Warning
Indicates that the account can exist for the user, but that one or more of the account attributes do not comply with the existing provisioning policies.
X on Red Circle: Disallowed
Indicates either that the account is not supposed to exist because the user is not allowed to have access to the specified resource, or that a provisioning policy is not defined for the resource.
User ID
Identifies the user ID associated with the account. To view the details of the account, click the user ID. Click the icon (Context menu icon) next to the user ID to show the tasks that can be performed on this account. The menu has these functions:
Change
Click to change the selected account.
Delete
Click to delete the selected account.
Change Password
Click to change the password for the selected account.
Reset Password
Click to reset the password for the selected account.
Suspend
Click to suspend the selected account.
Restore
Click to restore the selected account.
Add to Vault
Click to add the sponsored account to the credential vault so that the account can be shared. This function is only available if the Shared Access Module is installed. This function is disabled if the credentials exist in the vault.
Change Category
Click to add or remove account category from an account. Account categories are defined by the System Administrator.
Service Name
Identifies the name of the service. To view the details for the service, click the service name.
Ownership type
Identifies the ownership type of the account.
Status
Identifies the status of the account. Accounts can be active or inactive.
If the table contains multiple pages, you can:
  • Click the arrow to go to the next page.
  • Type the number of the page that you want to view and click Go.

You can use these buttons:

Request
Click to request an account.
Change
Click to change the information for the selected account.
Delete
Click to delete the selected account.
Suspend
Click to suspend the selected account.
Restore
Click to restore the selected account. Depending on how your system administrator has configured the system, you might be prompted to enter a password.
Add to Vault
Click to add the sponsored account to the credential vault so that the account can be shared. This function is only available if the Shared Access Module is installed.
Refresh
Click to update items in the table.