Diagnostic utilities

This section describes tools that assist with diagnosing problems.

Diagnosing completed requests with the audit log
Use the audit log to diagnose completed requests with adapter communication, policy enforcement, and request approval. For example you request a new account on a service, but the related adapter is not running. Then the audit log shows that the connection was refused.
Viewing log file data
IBM Verify Identity Governance provides a viewer for formatting and viewing logs. The logs are formatted in XML, but the viewer displays the files in HTML or plain text. The viewer can filter message and trace records for various fields in the records. For example, you can filter for timestamp, severity, thread identifier, and component ID. You can combine different types of logs and view them together.

Parent topic: Diagnostic tools