Accounts

Use this page to find the account that you want to manage.

Account information

Type the user ID or name of the user who owns the account in this field. If you do not know the name of the account that you want to find, you can type a portion of the name to display a list of accounts. If you do not type a value in this field or if you type an asterisk (*), and then click Search, the entire list of accounts is displayed as long as the number of accounts does not exceed the search limit.

Search by

Select the search category.

User ID searches for user IDs that contain the text that is entered in the Account information field.
Owner searches for owner names that contain the text that is entered in the Account information field.

Ownership type

Select an ownership type from the list to display accounts with that ownership type. The list contains default and custom ownership types. If you select an ownership type, the search is based on that ownership type.

All searches for all the accounts.
Device searches for the device accounts.
Individual searches for the individual accounts.
System searches for the system accounts.
Vendor searches for the vendor accounts.

Search

Click to display a list of items whose information matches the search criteria. If the search results exceed the search limit, a warning message is displayed, and the defined number of results are listed.

Advanced

Click to search using additional filter criteria.

Accounts table

Lists the accounts that match the specified search criteria. To sort the table by a specific column, click the arrow in the column heading. The table contains these columns:

Select

Specifies an account. To select one or more accounts, select the check box next to the account. To select all accounts, select the check box at the top of the column.

State

Indicates the compliancy state of the account.

Blank (no symbol)

Indicates that the account is compliant.

Indicates that the account was returned from a reconciliation, which means it was not checked against the existing provisioning policies.

Indicates that the account can exist for the user, but that one or more of the account attributes does not comply with the existing provisioning policies.

Indicates either of the following:

The account is not supposed to exist because the user is not allowed to have access to the specified resource.
The provisioning policy is not defined for the resource.

User ID

Identifies the user ID for the account.

Click the user ID to review the account information.
Click the icon () next to the account to show the tasks that can be performed on the account.

Use these menu items to perform a task on the selected account:

Change: Changes the information for the selected account.
Delete: Deletes the selected account.
Change Password: Changes the password for the account. The account must be assigned to a user for this option to be available.
Suspend: Suspends the selected account. The account must be active for this option to be available.
Restore: Restores the selected account. The account must be inactive for this option to be available. Depending on how your system administrator configured the system, you might be prompted to enter a password.
Assign to User: Assigns the selected account to a specified user. A value of None in the Owner column indicates that the account is an orphan account.
Orphan: Makes the account an orphan account. The account must be already assigned to a user for this option to be available.
Add to Vault: Click to add the sponsored account to the credential vault so that the account can be shared. This function is available only if the Shared Access Module is installed. This function is disabled if the credentials exist in the vault. You cannot add individual, inactive, or orphan accounts to the credential vault.

Owner

Identifies the name of the owner of the account. Click the name of the owner to view the user personal profile. A value of None indicates that the account is an orphan account.

Ownership Type

Identifies the ownership type of the account. A value of None is displayed if no owner is assigned to the account. To assign or change the ownership type, use the Assign to User task. After selecting an owner, you will be prompted to select Ownership Type if the selected user is entitled for more than one ownership type.

Status

Identifies the status of the account. Accounts can be active or inactive. Contact your help desk assistant, the service owner, or your system administrator to restore an inactive account.

If the table contains multiple pages, you can:

Click the arrow to go to the next page.
Type the number of the page that you want to view and click Go.

You can use these buttons:

Request: Click to request an account.
Change: Click to change the information for the selected account.
Delete: Click to delete the selected account.
Suspend: Click to suspend the selected account.
Restore: Click to restore the selected account. Depending on how your system administrator configured the system, you might be prompted to enter a password.
Assign to User: Click to assign the selected account to a specified user.
Add to Vault: Click to add the sponsored account to the credential vault so that the account can be shared. This function is available only if the Shared Access Module is installed.
Refresh: Click to update the list of items in the table.