Logging in and out from the IVIG Service Center

Edit online

This scenario describes how to log in and out from the IVIG Service Center. Use a web browser to access the login page. You can establish either a secure (HTTPS) or unsecure (HTTP) connection to the IVIG Service Center.

Before you begin

Use the IVIG Service Center Login page URL that is provided by your site administrator. The URL contains settings that were used when the IVIG Service Center was installed and configured. For example, the URL might be:
  • http://hostname:port/itim/ui/
  • https://hostname:port/itim/ui/
This URL is made up of:
  • The name of the host system http://hostname that runs the IVIG Service Center. hostname is the name or IP address of the system where your product is installed.
  • The port number of the IVIG Service Center. For example, 9080.
  • The context for the IVIG Service Center. This part is always the same:
    /itim/ui/

Ensure that the correct URL is established.

Note: The default setting for Microsoft Internet Explorer, version 10 is Browser mode: IE10. Make sure that you use the default setting, otherwise all the login elements in the page might not display properly. For more information, see IVIG Service Center login orientation error in Internet Explorer 10.0 in IBM Verify Identity Governance Troubleshooting Guide.

Follow these steps to log in or log out the IVIG Service Center.

Procedure

  1. Enter the IVIG Service Center URL in your web browser.
    For example, enter:
    http://your_co.com:9080/itim/ui/
  2. Enter your user name in the User ID field.
  3. Enter your password.
  4. Click Log in to open the IVIG Service Center.
    Note: Login errors can occur for reasons, which include:
    • Either the user name or password is not specified. Both of these fields are mandatory.
    • The specified user name and password do not pass the authentication process.
    • A network communication error occurred.
    When the login process fails, an error message is displayed. Log in to the IVIG Service Center again to correct any login errors.
  5. Click Log Out when you are done with your tasks.
    Note: For left-to-right text orientation, for example, English or French, the Log Out link is on the upper right of the screen. For right-to-left text orientation, for example, Hebrew or Arabic, the Log Out link is on the upper left of the screen.

Results

When you log out the IVIG Service Center, you are redirected to the Login page. For security reasons, log out after you complete your session.