Showing generated reset passwords

You might want to enable every user or administrator who can reset passwords to see the new password that is generated. You can disable password editing and clear the hide generated passwords check box.

Before you begin

Depending on how your system administrator customized your system, you might not have access to this task. To obtain access to this task or to have someone complete it for you, contact your system administrator.

About this task

If you do not hide generated passwords, the users or administrators who are resetting a user's password see the password that was generated.

To enable the Reset Passwords and show the generated password to the user or administrator who requested that the password be reset, complete these steps:

Procedure

  1. From the navigation tree, select Set System Security > Set Security Properties.
  2. Ensure that the following conditions are true:
    • The Enable password editing check box is not selected.
    • The Hide generated passwords for others check box is not selected.
  3. Click OK.
  4. On the Success page, click Close.

Results

A group member who can create accounts, such as a member of the help desk assistant group, can reset a password. The group member can also see the new password.