View All Requests by Service
Use this page to display all requests that were submitted for a service, within a specified time period. The current date is the default value for both the start date and end date.
- Service name
- Displays the name of the service whose requests you want to view. Click Search to find the name of the service.
- Start date
- Click the calendar icon to select the date that the delegation starts. The default date is the current date.
- End date
- Click the calendar icon to select the date that the delegation ends. The default date is the current date.
- Status
- Click one or more check boxes to allow for additional filtering
of the requests presented.
- Errors
- Returns only those requests that have errors.
- Failed
- Indicates that a user request failed.
- Canceled
- Indicates that a user request is canceled.
- Rejected
- Indicates that a user request is rejected.
- Warnings
- Returns only those requests that have warnings.
- Timeout
- Indicates that a user request timed out.
- Terminated
- Indicates that a user request is terminated.
- Success
- Returns only those requests that are successful.
- Submitted
- Indicates that a user request is submitted for completion of RFI activity.
- Approved
- Indicates that a user request is approved.
- Pending
- Returns only those requests that are pending.
- Escalated
- Indicates that a user request is escalated.
- Requests table
- Lists the requests that match the specified search criteria. To sort the table by a specific column, click the arrow in the column heading. The table contains these columns:
- Select
- Specifies a pending request. To select one or more pending requests, select the check box next to the pending request. To select all pending requests, select the check box for the entire column.
- Status
- Identifies the status of the request.
- Request Type
- Identifies the type of request. Click the type of request to view the request details.
- Date Submitted
- Identifies the date and time that the request was submitted.
- Requestor
- Identifies the user who submitted the request. Click the name to view the details of the requestor.
- Requested for
- Identifies the user for whom the request was made. Click the name to view the details of the requestor.
- Service Name
- Identifies the name of the service. If there is more than one service associated with the request, multiple services are displayed.
If the table contains multiple pages, you can:- Click the arrow to go to the next page.
- Type the number of the page that you want to view and click Go.
You can use these buttons:
- Cancel Request
- Click to cancel a pending request.
- Refresh
- Click to update items in the table.