Displaying account recertification status

You can display the recertification status for accounts that are associated with the service instance.

To display the recertification status for accounts on a service instance, complete these steps:

1. From the navigation tree, click Manage Services.
   The Select a Service page is displayed.
2. On the Select a Service page, complete these steps:
   1. Type information about the service in the Search information field.
   2. In the Search by field, specify whether to search against services or business units.
   3. Select a service type from the Search type list.
   4. Select a status from the Status list, and then click Search.
      A list of services that matches the search criteria is displayed.

      If the table contains multiple pages, you can:

      • Click the arrow to go to the next page.
      • Type the number of the page that you want to view and click Go.
3. In the Services table, click the icon () next to the service to show the tasks that can be done on the service, and then click Account Recertification Status.
   The tasks that you can do are dependent on the type of service.
   The Account Recertification Status page is displayed.
4. On the Account Recertification Status page, complete these steps:
   1. Type information about the account in the Account information field.
   2. In the Search by field, specify whether to search against user IDs or owners, and then click Search or Advanced, depending on the type of search you want to do.
      The advanced search option opens a new page where you can specify more search criteria.