Reconciliation operation fails with an out-of-memory error

The reconciliation operation fails with an out-of-memory error. You can increase the Java™ Virtual Machine (JVM) heap size limit in the WebSphere® Liberty. Try the reconciliation again.

About this task

If the system on which the Verify Identity Governance Server is installed has the suggested amount of physical memory (2 GB), you can set the maximum JVM heap size to 1 GB (1024 KB). You can set the maximum heap size higher if the physical memory exceeds 2 GB.

1. Open the WebSphere Liberty administrative console.
2. Log in to the server with the following URL:
   http://machine name:port_number/ibm/console/

   For example, the local host is localhost. The connection port is 9060. The URL is http://localhost:9060/ibm/console/.

3. Select Servers > Application Servers > server1. Use the equivalent name if you are not using the default server name.
4. Select Java and Process Management > Process Definition > Java Virtual Machine.
5. Go to the Maximum Heap Size parameter.
6. Set the heap size value to 1024 or higher. If the physical memory is greater, you can set the maximum heap size higher.
7. Save the configuration.
8. Restart the Verify Identity Governance Server.
   1. Access the WebSphere Liberty administrative console main window.
   2. Select Applications > Enterprise Applications.
   3. Select the check box next to the ITIM application.
   4. Click Stop.
   5. Wait for the following message:

      Application ITIM on server server_name and node node_name stopped successfully.

   6. Select the check box next to the ITIM application.
   7. Click Start.
   8. Wait for the following message:

      Application ITIM on server server_name and node node_name started successfully.

   9. You can now run reconciliation.