Cannot log on to the IVIG Console

You cannot log on to the IVIG Console. This problem occurs if you rerun the runConfig utility on IBM Verify Identity Governance that is configured to access LDAP server with SSL.

If you rerun the runConfig utility, it overwrites the java.naming.provider.url property in the enRoleLDAPConnection.properties file.

Before reconfiguration	After reconfiguration
java.naming.provider.url=ldaps://Host_IP:secure_port	java.naming.provider.url=ldap://Host_IP:secure_port

To fix the problem, complete these steps:

1. Open the enRoleLDAPConnection.properties file. The default directory location of the file depends on the operating system:

   Microsoft Windows systems

   C:\Program Files\IBM\isim\data

   UNIX and Linux® systems

   /opt/IBM/isim/data

2. Go to the java.naming.provider.url property in the enRoleLDAPConnection.properties file.
3. Modify the java.naming.provider.url property to java.naming.provider.url=ldaps://Host_IP:secure_port
4. Restart IBM Verify Identity Governance.
5. Log on to the IVIG Console.