Changing an adoption policy

An administrator can change an adoption policy for specific services. For example, you might change an adoption policy to associate the policy with additional instances of a service type.

Before you begin

Depending on how your system administrator customized your system, you might not have access to this task. To obtain access to this task or to have someone complete it for you, contact your system administrator.

About this task

The effect of changes to an adoption policy can be seen when the next reconciliation is run. Changing an existing adoption policy does not affect existing accounts of the specific service or service type. Changes do not affect accounts that are already adopted. Only new and existing orphan accounts are adopted, based on the new policy.

Procedure

  1. From the navigation tree, select Manage Policies > Manage Adoption Policies.
    Note: To change a global adoption policy for a specific service type, you must navigate to Configure System > Global Adoption policies.
  2. On the Work With Adoption Policies page, type information about the adoption policy or service in the Search information field.
    You can type an asterisk (*) as a wildcard.
  3. Select a filter in the Search by field, and then click Search.
  4. In the Adoption Policies table, locate and select the adoption policy that you want to change, and then click Change.
  5. On the Manage Adoption Policies page, modify the information on the General, Service, and Rule pages.
  6. Click OK to save the changes.
  7. On the Success page, click Close.