Recertifying users

You can select a recertification policy and run that policy for a specific user. Only user recertification policies that are enabled can be located and run.

Before you begin

Only system administrators can perform this task.

About this task

You might need to run a recertification policy for a specific user for one of the following reasons:
  • The recertification status is erroneous or needs to be changed.
  • It might be necessary to override the results of one particular recertification policy with another.

To recertify a user, complete these steps:

Procedure

  1. From the navigation tree, click Manage Users.
    The Manage Users page is displayed.
  2. On the Manage Users page, complete these steps:
    1. Type information about the user in the Search information field, select an attribute from the Search by list, and then click Search.
      A list of users that match the search criteria is displayed.
      If the table contains multiple pages, you can:
      • Click the arrow to go to the next page.
      • Type the number of the page that you want to view and click Go.
    2. In the Users table, click the icon (Context menu icon) next to the user that you want to recertify, and then click Recertify.
      The Select a Recertification Policy page is displayed.
  3. On the Select a Recertification Policy page, complete these steps:
    1. Type information about the policy in the Search information field.
    2. In the Search by field, specify whether to search for policy names or descriptions, and then click Search.
      A list of policies that match the search criteria is displayed.
      If the table contains multiple pages, you can:
      • Click the arrow to go to the next page.
      • Type the number of the page that you want to view and click Go.
    3. In the Recertification Policies table, select the policy that you want to run, and then click Run.
      A confirmation page is displayed.
  4. On the Confirm page, click Run.

Results

A Success page is displayed, indicating that you successfully submitted a request to recertify the user.

What to do next

On the Success page, click Close.