Deleting an entitlement workflow

As an administrator, you can delete a workflow for either an account request or an access request.

Before you begin

Depending on how your system administrator customized your system, you might not have access to this task. To obtain access to this task or to have someone complete it for you, contact your system administrator.

Before you begin, make sure the workflow that you are deleting is no longer referenced by a provisioning policy or access definition.

Procedure

  1. From the navigation tree, select Design Workflows. Then, click either Manage Account Request Workflows or click Manage Access Request Workflows.
  2. In the page that is displayed, in the Search information field, type information about the workflow, and click Search.

    You can also type information about the service to which the account request workflow is associated, or information about the access to which the access request workflow is associated.

  3. In the table that lists the available workflows, select the workflow that you want to delete, and click Delete.
  4. In the Confirm page, ensure that you want to proceed, and click then Delete.
  5. On the Success page, click Close.