Change Forgotten Passwords
Use this page to change the password for one or more accounts that belong to another user. You can change the password only when password editing is enabled.
- Generate a password for me
- Select this option to allow the system to generate a new password for you.
- Allow me to type a password
- Select this option to specify a password for the account.
- Password
- Type a new password for the account in this field. Asterisks (*) are displayed as you type. To edit this field, select the Allow me to type a password option.
- Confirm password
- Type the new password again. Asterisks (*) are displayed as you type. To edit this field, select the Allow me to type a password option.
Click the 
icon
next to View password strength rules to display
a list of password strength rules that must be applied for this account.
The new password must conform to the password strength rules for the
account, or the password is not changed. The password strength rules
vary for an account, based on your organization guidelines.
- Password Rule table
- Lists the rules that the password policy has defined.
- Password Rule
- Identifies the password rule.
- Setting
- Identifies the value for password rule.
If no password policy has been set, the Password Rule table might not be displayed.
- Accounts table
- Lists the accounts, including your Identity Manager login
account. Each account is represented by the service that hosts the
account and the user ID for the account. To sort the table by a specific column, click the arrow in the column heading. The table contains these columns:
- Select
- Specifies an account.
If password synchronization is not enabled, the check box next to the account is preselected. The password change applies only to that current account. If you cannot change the password for an account, the check box is disabled.
If password synchronization is enabled and you are changing the password for an individual account, a list of individual accounts is displayed. This list displays the number of accounts up to the maximum search limit. These accounts are not selectable. The password change applies to all individual accounts. The individual accounts not listed are also changed. If you are changing the password for a sponsored account, the password change applies only to the current account. The Select column is not displayed when password synchronization is enabled.
- Service Name
- Identifies the name of the service that hosts the account. Click the name of the service to view information about the service.
- User ID
- Identifies the user ID for the account. Click the user ID to view the details about the account.
- Ownership Type
- Identifies the ownership type for an account. This column is displayed when password synchronization is disabled.
Click Submit to submit your request. If password synchronization is not enabled, you must select an account before clicking Submit.