Selecting a different user or set of access rights after a request flow is initiated

Use the Request Access page to select a user and request one or more accesses from the unified catalog of access options. You can customize your requirements by changing a user or access selection.

Before you begin

Depending on your system customization, you might not have access to this task. Contact your system administrator to obtain access to this task.

The system configuration, such as access catalog information and provisioning policies, affects how you select the users and access rights in this flow.

Follow your organization process for any operations or permissions to make sure that your request is valid.

About this task

You can change a user or access selection even after you provide the required information for an earlier access request.

Procedure

  1. From the IVIG Service Center Home page, click Request Access.
  2. On the Select user page, select a user.
    The Select accesses page opens to display the access options that the selected user is entitled and allowed to see.

    If you return to the Select user page to change the user, a message shows. It informs you that you lose any access that you selected in the Select accesses page. The message provides you with an option to discard or retain the access for the user.

    If you click Yes on the message, the selected access rights on the Select accesses page are discarded.

    If you click No on the message, the user change is discarded.

  3. On the Select accesses page, select one or more access rights for the user.

    The Request summary field displays an updated summary about the selected user, access rights, errors, warnings, or information messages about the access selections.

  4. Click Next or select Provide required information from the workflow sequence map at the top of the page.
  5. Enter a justification for your request. You can provide the account form information, passwords, and other information.
    Note: For non-compliant values or validation errors in any IVIG Service Center console fields, click outside the field or tab to view or display the updated hover or hint text.
  6. Click Submit.

Results

View the confirmation and status for your submitted request in the View requests page. You can also bookmark the page to revisit it later.