Creating an access request workflow

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The first step in this scenario is to create a workflow that is used whenever access is requested.

Before you begin

Depending on how your system administrator customized your system, you might not have access to this task. To obtain access to this task or to have someone complete it for you, contact your system administrator.

About this task

In the previous administrator scenario, the IBM Verify Identity Governance administrator created an access entitlement. In this scenario, the service owner creates a request workflow for that access.

After this workflow is created, an accountant can request access to the shared folder. For instance, if Judith User wants to access this shared folder, Judith can request access. The manager (Chuck Manager) is notified of the request. Chuck can approve or reject the request. If Chuck does not respond to the request within the period specified, the service owner must respond.

To design an access request workflow, complete these steps:

Procedure

  1. Log in to the administrative console as service owner jowner.
  2. From the navigation tree, select Design Workflow > Manage Access Request Workflows.
  3. On the Manage Access Request Workflows page, in the Access Request Workflows table, click Create.
  4. On the General notebook page, type the following information for your workflow:
    Name
    Type Windows shared folder access workflow.
    Description
    Type Approval for the Presenters group.
  5. From the Service type list on the General notebook page, select All.
  6. Click the Activities tab. On the Activities page, complete these steps:
    1. In the Select method for defining activities field, select Simple.
    2. From the Simple Activities Definition table, select Create an approval activityand click Go.
  7. On the Approval Activity page, specify the following information and click OK:
    Activity name
    Type Manager Approval for Windows shared folder access.
    Approver type
    Select Manager.
    Escalation time in days
    Type 10. The request escalates to the specified escalation participant when this interval of time expires.
    Escalation participant type
    Select Service Owner.
  8. On the Activities notebook page, click OK again.
  9. On the Success page, click Close.