General

Alert name

Type a name to identify the alert.

Send compliance alert to

Select the participant type you want to receive the unattended compliance alert to-do items. Depending on which type of participant you select, one of these fields might be displayed:

User (with ITIM Account) name

Specify the user name for the participant. Click Browse to navigate to a list of user names, or click Clear to remove the currently specified user name.

This field is displayed only when you select User (with ITIM Account) name in the previous field.

Organizational role name

Specify the organizational role name for the participant. Click Browse to navigate to a list of role names, or click Clear to remove the currently specified role name.

This field is displayed only when you select Organizational Role in the previous field.

Custom participant script

Type an LDAP search filter. The search filter is the search criteria for getting the participants.

This field is displayed only when you select Custom-Defined Participant in the previous field.

You can use account-specific functions of the context JavaScript extension, such as getService() or getAccountParameter() to retrieve the account data values.

var parameter=context.getAccountParameter(attributeName);

Number of days to wait before escalating compliance alert

Type the number of days to elapse before the unattended compliance alert to-do items are escalated and sent to the escalation participant.

Escalate compliance alert to

Select the second-level participant type you want to receive the unattended compliance alert to-do items. Depending on which type of participant you select, one of these fields might be displayed:

User (with ITIM Account) name

Specify the user name for the participant. Click Browse to navigate to a list of user names, or click Clear to remove the currently specified user name.

This field is displayed only when you select User (with ITIM Account) name in the previous field.

Organizational role name

Specify the organizational role name for the participant. Click Browse to navigate to a list of role names, or click Clear to remove the currently specified role name.

This field is displayed only when you select Organizational Role in the previous field.

Custom participant script

Type an LDAP search filter. The search filter is the search criteria for getting the participants.

This field is displayed only when you select Custom-Defined Participant in the previous field.

Number of days after which the system will take corrective action

Type the maximum number of days that the compliance alert to-do items can remain unanswered. When the number of days specified in this field is reached, the associated accounts are automatically corrected with the suggested values in the compliance alert to-do item.

Process Types table

Lists the processes that generate a compliance alert. To sort the table by a specific column, click the arrow in the column heading. The table contains these columns:

Generate Alert

Specifies a process type. To select one or more process types, select the check box adjacent to the process type. To select all process types, select the check box at the top of the column.

If the process type is checked, an alert is generated. Otherwise, the noncompliance is automatically corrected. Correction can result in either the account being modified to a compliance state, or deletion of the account if no entitlement is defined for the owner of the account.

Process Type

Indicates the type of workflow process that generates a compliance alert to-do item.

Click other tabs to specify additional information. Then, click Submit to submit your request.