Adding members to groups

You can add members to groups.

Before you begin

Depending on how your system administrator customized your system, you might not have access to this task. To obtain access to this task or to have someone complete it for you, contact your system administrator.

Procedure

To add members to a group, complete these steps:

  1. From the navigation tree, click Manage Services.
    The Select a Service page is displayed.
  2. On the Select a Service page, complete these steps:
    1. Type information about the service in the Search information field.
    2. In the Search by field, specify whether to search against services or business units.
    3. Select a service type from the Search type list.
    4. Select a status from the Status list, and then click Search.
      A list of services that matches the search criteria is displayed.
      If the table contains multiple pages, you can:
      • Click the arrow to go to the next page.
      • Type the number of the page that you want to view and click Go.
  3. On the Select Group page, complete these steps to view the groups that exist for the service:
    1. Type information about the group in the Search information field.
      For ITIM service groups
      In the Search by field, specify whether the search is done against group names or descriptions, or business units, and then click Search.
      For managed resource groups
      In the Search by field, specify whether the search is done against group names or descriptions, or access name. Select a type of group from the Group type list, and then click Search.
      A list of groups that match the search criteria is displayed.
      If the table contains multiple pages, you can:
      • Click the arrow to go to the next page.
      • Type the number of the page that you want to view and click Go.
  4. In the Groups table, click the icon (Context menu icon) next to the group, and then click Add Members.
    The Add Members page is displayed.
  5. On the Add Members page, complete these steps:
    1. Type information about the user in the System account information field.
    2. In the Search by field, specify whether the search is done against users or user IDs, and then click Search.
      A list of users that match the search criteria is displayed.
      If the table contains multiple pages, you can:
      • Click the arrow to go to the next page.
      • Type the number of the page that you want to view and click Go.
    3. In the System Accounts table, select one or more users that you want to add to the group, and then click OK.
      A confirmation page is displayed.
  6. On the Confirm page, specify when you want the users to be added to the group, and then click Submit.
    A page is displayed, indicating that the operation was successful.
  7. On the Success page, click Close.

Results

The members are added to the group.

What to do next

You can continue working with groups, add or remove more members, or view your request.