Select a Service
Use the Select a Service page to find the service that you want to manage.
- Search information
- Type information about the search. If you do not type a value in this field, or if you type an asterisk (*) and click Search, the entire list of search results is displayed if the number of results does not exceed the search limit.
- Search by
- Select the search category.
- Service searches for service names or descriptions that contain the text that is entered in the Search information field.
- Business unit searches for business units in which the business unit name contains the text that is entered in the Search information field.
- Service type
- Select a service type from the list. The items in the list contain the service types that are installed by the administrator. Select All from the list to show all of the services that are managed by Identity Manager.
- Status
- Specify the status value for the search. The items in the list contain possible status values
for each service. Status values:
- All
- Include status values for all services.
- Alive
- Services that are functioning with no known issues.
- Failed
- Services that encountered a problem. For example, a connection test might fail, or a request was not completed on a remote endpoint.
- Attempting recovery
- Services that encountered a problem, and for which the server is attempting to process a previously blocked request.
- Locked
- Services that are locked because a reconciliation process is running.
- Unknown
- Services that never attempted a connection test or received and processed a request.
- Search
- Click to display a list of items whose information matches the search criteria. If the search results exceed the search limit, a warning message is displayed, and the defined number of results are listed.
- Services table
- Lists the services that match the specified search criteria. To sort the table by a specific column, click the arrow in the column heading. The table contains these columns:
- Select
- Specifies a service. To select one or more services, select the check box next to the service. To select all services, select the check box at the top of the column.
- Status
- Specifies the status of the service. Each status is represented by an icon. The icons correspond to the options in the service status list in the search criteria. Click the icon to get to detailed service status information. If the service is in Alive status, the column does not contain an icon.
- Service Name
- Identifies the name of the service.
- Click the name of the service to change the service information.
- Click the icon (
) next to the
service to show the tasks that can be completed on the service. The task that you can complete is
dependent on the type of service.
Use these menu items to complete a task on the selected service:- Set Up Reconciliation
- Defines a reconciliation schedule. Reconciliation can be done immediately or scheduled for a later time. You can schedule a reconciliation to occur regularly.
- Configure Policy Enforcement
- Defines policy enforcement options for non-compliant accounts.
- Manage Groups
- Creates, modifies, or deletes groups, adds and removes membership, and defines access on a group.
- Request Accounts
- Requests the accounts on the service.
- Accounts
- Lists the accounts that use the service.
- Customize Account Form
- Use this action to create or modify a customized account form for the service instance.
- Delete Account Form
- Use this action to delete a customized account form for the service instance and reset to the default account form.
- Account Recertification Status
- Identifies the recertification status for accounts on a service.
- Account Defaults
- Defines defaults to be used by accounts that use the service.
- Reconcile Now
- Run a reconciliation immediately.
- Enforce Policy
- Reevaluate the governing provisioning policies for the service.
- Retry Blocked Requests
-
Attempt a connection to the remote endpoint and try again any outstanding requests that are found. When you complete fixes to a service and bring the service online, you can then use this action to try again the requests.
- Description
- Identifies a brief description of the service.
- Service Type
- Identifies the type of service.Note: Accesses that are defined on the original service are not available for the hosted service, and those accesses cannot be requested by users in different organizations.
- Business Unit
- Identifies the business unit in which the service is created.
- Access Name
- The access name of the corresponding service. If access is undefined, the field is empty.
- Access Status
- The status of the corresponding service. Access status displays the following value:
- Access Enabled
- Access is defined and enabled.
- Access Disabled
- Access is disabled or undefined.
Note: For HRFeed services, the column is always empty. - Access Type
- The access type for the corresponding service. If access is undefined, the field is empty.
If the table contains multiple pages, you can:
- Click the arrow to go to the next page.
- Type the number of the page that you want to view and click Go.
You can use these buttons:
- Create
- Click to create a service.
- Change
- Click to change the information for the selected service.
- Delete
- Click to delete the selected service and remove all accounts on that particular service from the system. The accounts are not removed from the resource. Deleting a service automatically removes it from all provisioning policies, identity policies, password policies, adoption policies, and recertification policies that currently reference it. In addition, if all services that are referenced by a policy are deleted by this operation, the entire policy is also deleted.
- Export Access Data
- Click to open the Export Access Data page, and export the service access data. The Export Access Data button is not active until you select some accesses to activate it. Only the service access that you selected are exported.
- Import Access Data
- Click to open the Import Access Data page to import the access data for a service access. You can also import access data for a set of services.
- Enable Access
- Click to enable access for the service.
- Disable Access
- Click to disable access for the service.
- Refresh
- Click to update the list of items in the table.