Installer problems on UNIX and Linux operating systems

Interruptions during the Dispatcher installation or running an unsupported JVM can cause installation problems.

The Dispatcher installer creates temporary files during installation. On the UNIX and Linux® platforms these files are in the /tmp directory. These temporary files might cause subsequent installations to fail or not to work correctly, if either of the following conditions occur:
  • The installation is interrupted.
  • The installer ran with an unsupported JVM.

Symptoms

  • The installation completes successfully, however, the solution directory is not created.
  • The installation completes successfully, however, the solution directory is created as a file instead of a directory.

Corrective action

  1. Remove any of the following files from the /tmp directory: 
    ITDIAsService.sh
rmITDIAsService.sh
deldispatcher.sh
createdir.sh
copyfiles.sh
copyagentfile.sh
delfiles.sh
copylog4j.sh
  2. Run the uninstaller.
  3. Edit the ITDI_HOME/etc/global.properties file to remove the following properties: 
    ADAPTER_SOLDIR
com.ibm.di.dispatcher.registryPort
com.ibm.di.dispatcher.bindName
com.ibm.di.dispatcher.ssl
com.ibm.di.dispatcher.clientAuth
com.ibm.di.dispatcher.disableConnectorCache
ITDI_HOME
  4. Remove the following JAR files from the ITDI_HOME/jars/3rdparty/IBM directory: 
    itdiAgents.jar
itdiAgents-common.jar
rmi-dispatcher-client.jar
rmi-dispatcher.jar
  5. Remove the following JAR files from the ITDI_HOME/jars/3rdparty/others directory: 
    jakarta-regexp-1.4.jar
antlr-2.7.2.jar
  6. Delete the timsol directory of file.
  7. Run the installer again with the correct JVM.