Errors during installation

Errors that you must correct can occur during installation. Many error messages contain enough information to correct the situation that caused the error. However, some error conditions require more information.

Silent installation might exit with no error message displayed, but errors do exist in the log file.
If silent installation exits with a zero return code, also check the log file for error messages.
Linux® or AIX®
For the definition of IM_DATA_DIR, see Definitions for HOME and other directory variables.
If you get an error message about a disk or file system not having enough disk space available:
Remove files to free up space, or add storage to the system to expand the size of the file system.

Do not correct the problem while the installation program is running. Exit the installation program before you make the corrections, and restart the program after the corrections are made.

For more information, see

If you install IBM® Security Guardium® Key Lifecycle Manager using an Exceed X Server on a local machine while exporting the display from a Linux system to the local machine, do not decline the license agreement.
If you decline the license agreement, the installation program can be rendered unresponsive. Accept the license agreement, or use a Cygwin X Server or a Virtual Network Connection instead.
Removing the KLMDB42 administrator using Windows user and group management tool requires removing the previous klmdb42 subdirectory before reinstalling IBM Security Guardium Key Lifecycle Manager and Db2®.
During IBM Security Guardium Key Lifecycle Manager installation, you might encounter a problem if you used the Windows user and group management tool to previously delete the KLMDB42 user ID as the Db2 administrator. Reinstalling IBM Security Guardium Key Lifecycle Manager then fails to install Db2.
To fix the problem, take these steps:
  1. Change to the appropriate subdirectory:
    • Windows Server 2012: drive:\Users
  2. Remove the klmdb42 subdirectory.
  3. Reinstall IBM Security Guardium Key Lifecycle Manager. The klmdb42 subdirectory is not automatically removed when you use the Windows user and group management tool to delete the user account klmdb42.