Bootstrap VM is not pingable

A temporary bootstrap VM is created on provisioner node (also known as RU7 or compute-1-ru7) to create Red Hat OpenShift Container Platform control plane.

Message: Either bootstrap VM is not created or did not receive hostname and IP from DHCP.

Diagnostics

Note: Run all commands from the provisioner node (also known as RU7 or compute-1-ru7) as a kni user.
  1. Run the following command on the provisioner node (also known as RU7 or compute-1-ru7) as a kni user to check whether the bootstarp VM is created:
    sudo virsh list
  2. Empty output of previous command indicates that bootstrap VM is not created. To debug further, check the log file /home/kni/clusterconfigs/.openshift_install.log for errors.
    sudo virsh list
    setlocale: No such file or directory
    Id   Name   State
    --------------------
    
    
  3. If output from first command is not empty. Example when bootstrap VM is created.
    sudo virsh list
    setlocale: No such file or directory
    Id   Name                          State
    ---------------------------------------------
    1    isf-rackae4-2bztv-bootstrap   running
  4. If VM is listed in step 3, then run the following command to connect to it and check whether it has a valid hostname assigned.
    ping bootstrap.<subdomain>
    Here, subdomain is your <cluster name>.<basedomain name>.
    • If bootstrap is not pinging, then verify your DHCP and DNS setting for bootstrap VM.
    • An IP reservation in DHCP server must be made for bootstrap VM with correct MAC address as received in TDA sheet.
    • Lookup and reverse lookup records in DNS server for bootstrap VM.
    • Rectify the identified problems.

Next actions

In the installation user interface, click Retry to restart the installation.