SD-WAN Versa Collector Prerequisites & Common Questions

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This document provides a list of questions that SevOne requires the user to respond to prior to a fresh install or an upgrade. For details on compatibility, please refer to Release Notes SD-WAN Collector > Resources & Requirements > section Compatibility Matrix.

Network Requirements

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  • Ports exposed on Collector Server
    Inbound Port Description
    9992 Flow syslogs from Versa devices
    50001 Versa Syslogs from Versa Analytics server
  • Collector Outbound Connections
    Address Outbound Port Description
    Versa server 8443 Versa Director API
    NMS server 443 NMS API
    NMS DNC server 9996 Flow Augmentor output

for Fresh Installs only

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  Prerequisites for Versa Fresh Installs Only Response
1 Please provide the output of Versa sizing script to confirm the license capacity of SevOne NMS. <enter results here>
2 Have you verified the checksum of the installer file?

NOTE: If you do not know how to verify the checksum, please refer to SD-WAN Versa Collector Upgrade Process Guide > section Upgrade Versa Collector using Graphical User Interface > Step 5. If you are still not able to verify the checksum, please contact IBM SevOne Support.

 Yes / No
3 Please provide the following information.
  • NMS appliance IP address (NOTE: NMS cluster or appliance must be running.)
  • Username for an administrator-level account
  • Is password for NMS ready to share during the installation/upgrade session? (NOTE: Please ensure the graphical user interface (GUI) for API access and ssh passwords are available prior to the session.)
  • IP address of SevOne DNC where the flows need to be sent.
  • Port number for DNC where the flows are being sent. (NOTE: The default port number is 9996.)
  • IP address:
  • Username:
  • Yes / No:
  • DNC IP address:
  • DNC port:
4 Please provide the following information related to vDirector.
  • IP address of targeted vDirector
  • Username for vDirector (vDirector credentials with admin-level read privileges)
  • Is password for vDirector ready to share during the session? (NOTE: Please ensure all passwords are available prior to the session.)
  • API port number of targeted vDirector (NOTE: The default port number is 9182)
  • Protocol of targeted vDirector (NOTE: The default protocol is https)
  • IP address:
  • Username:
  • Yes / No:
  • API port:
  • http / https:
5 Please provide the collector node IP address(es). <enter IP address(es)>
6 Does ICMP connectivity exist between the collector and the nameserver? Yes / No
7 Have you performed the health check on your SevOne NMS cluster to ensure that all critical services are up and running with no potential issues? If Yes, please share the results in the Response column.

NOTE: Execute SevOne-act check checkout --full-cluster command to perform the health check. If you do not have access to shell prompt, please contact IBM SevOne Support.

 <enter results here>
8 Have you checked the reachability of vDirector from the collector PAS?

If Yes, please share the result of curl command in the Response column.

NOTE: Please check the reachability by running the following command:

curl 'https://<vDirector-host>:9182/vnms/dashboard/navTree' -k -H 'Content-Type: application/json' -H 'Accept: application/json' -H 'Connection: keep-alive' -u '<vdirector-username>:<vdirector-password>'

If you do not have access to shell prompt, please contact IBM SevOne Support.

 <enter output of curl command>
9 Please provide the Managed Service Provider (MSP) name for the configured vDirector.

NOTE: For MSP Name, choose an arbitrary name for this field, to logically group the devices created by the SD-WAN solution. This name will be used to create a device group containing all tenants and their sites along with the devices which are created by the collector.

 <enter details here>
10 Do you want to distribute devices created by the collector among all or some peers of the NMS cluster?

NOTE: If you want to distribute devices to some peers only then, please provide the IP addresses / peer names of those selected peers in the Response column.

 <All / Some>

<If Some, please enter IP addresses / peer names of selected peers>
11 Do you want to prevent suffixing the device names (created by collector) with the tenant name? Please circle one option in the Response column. If yes, please ensure that all device hostnames are unique across all tenants.

NOTE: This setting cannot be changed in subsequent upgrades.

 Yes / No
12 Please provide the number of parent and child tenants available in the system and the relationship between them. <enter number of parent and child tenants available and their relationship details>
13 Are devices available under the Parent organization? If Yes, do you want to collect stats for those devices? Please circle one option in the Response column. Yes / No
14 Do you want to populate the SLA details in metadata? Please circle one option in the Response column. Yes / No
15 Is NTP synchronization enabled on the PAS, collector/augmentor, and vDirector? Please circle one option in the Response column. Yes / No
16 Have the below syslog message types been configured within the vAnalytics Log Exporter to send UDP data to the collector on port 50001 and is port 50001 on the collector machine receiving these syslog UDP messages?
  • alarm-log
  • event-log
  • site-status-log
  • system-load-log
  • mon-log
  • slam-log
  • cos-log

NOTE: syslog messages must be in key-value-pair format.

 Yes / No
17 Do you want to monitor flow? Please circle one option in the Response column.

If YES, has the flow-log syslog message type been configured within the vAnalytics Log Exporter to send UDP data to the DNC on port 9992 and is port 9992 on the DNC receiving flow-log UDP messages?

NOTE: syslog messages must be in key-value-pair format.

 Yes / No
18 Please highlight any detail that must be addressed during the fresh installation session. <enter details>

for Upgrades only

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  Prerequisites for Versa Upgrades Only Response
1 Please provide the output of Versa sizing script to confirm the license capacity of SevOne NMS. <enter results here>
2 Please provide NPM version being installed. <enter version here>
3 Have you verified the checksum of the installer file?

NOTE: If you do not know how to verify the checksum, please refer to SD-WAN Versa Collector Upgrade Process Guide > section Upgrade Versa Collector using Graphical User Interface > Step 5. If you are still not able to verify the checksum, please contact IBM SevOne Support.

 Yes / No
4 Please provide the following information.
  • NMS appliance IP address (NOTE: NMS cluster or appliance must be running.)
  • IP address of SevOne DNC where the flows need to be sent.
  • Port number for DNC where the flows are being sent. (NOTE: The default port number is 9996)
  • IP address:
  • DNC IP address:
  • DNC port:
5 Please provide the collector node IP address(es). <enter IP address(es)>
6 Does ICMP connectivity exist between the collector and the nameserver? Yes / No
7 Have you performed the health check on your SevOne NMS cluster to ensure that all critical services are up and running with no potential issues?

If Yes, please share the results in the Response column.

NOTE: Execute SevOne-act check checkout --full-cluster command to perform the health check.
If you do not have access to shell prompt, please contact IBM SevOne Support.

 <enter results here>
8 Is there any port available for GUI Installer and API?
NOTE:
  • The default port number for GUI Installer is 3000.
  • The default port number for API is 3001.
 <Yes / No>

<If Yes, please provide the port number for GUI Installer and API>
9 Please highlight any detail that must be addressed during the upgrade session. <enter details>