Downloading a CSV report

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You can create and download CSV reports to maintain data records beyond the 7-day IBM® Verify retention period.

Before you begin

Note: Downloading a CSV report is a requestable feature, CI-40542. To request this feature, contact your IBM Sales representative or IBM contact and indicate your interest in enabling this capability. This feature might not be available in your location. If you have permission to create a support ticket, create a support ticket with the feature number. Note: IBM Verify trial subscriptions cannot create support tickets.

About this task

CSV report download is supported for the following reports.
  • Adaptive access
  • Application usage
  • Admin activity
  • Authentication activity
  • Campaign activity
  • Consumer usage analytics
  • Fulfillment activity
  • MFA activity
  • Password intelligence
  • Threat detection
  • Token activity
  • User list
Note: Reports that are less than 10000 events are processed immediately. Reports that are greater they 10000 events are queued. You are notified when the report is ready.

CSV reports are rate-restricted to only three CSV report request of each type during a 15-minute period. For example, if you request three CSV files for an Application usage report at 10:00, you must wait 15 minutes. Then, you can request up to another three CSV files for an Application usage report at 10:15. You can have CSV reports running concurrently for multiple report types. Each 15-minute time limit is determined by when the request was submitted.

These restrictions are the default settings. If you need to change them, contact support services.

Procedure

  1. Select Reports > System.
  2. Select the report type.
    To activate the export feature, a report must exist. If one does not exist, specify the parameters and click Run report to create one.
  3. Click Generate CSV.
  4. Select Reports > Generated reports.
    A list of the CSV reports that you created is displayed. Each entry displays the report name, category, size, type, status, expiration date, and total count (number of events). The status or processing state of the report can be
    • Canceled
    • Complete
    • Deleting
    • Failed
    • Paused
    • Queued
    • Running
    For information about categories, see Managing reports.
  5. Click the report name to view the report details.
  6. Hover on or select the report that you want to download and select the Download icon.
  7. When prompted, select whether to open or save the file in your Downloads folder.