Generating an application fulfillment report

Edit online

You can generate reports to show the application fulfillment activity in your IBM® Verify tenant.

Before you begin

  • You must have administrative permission or be a member of the helpdesk group to complete this task.
  • Log in to the IBM Verify administration console as an Administrator.

Procedure

  1. Select Reporting & diagnostics > Reports.
  2. Type or select an application name in the Application name field on the Fulfillment Activity tile and select the application from the menu. Select View report.
    The summary report for the current day displays all events that are related to fulfillment activities.
  3. Select Filters to filter the results.
    You can search by:
    Username
    Filter selections by the user's username.
    Account name
    Filter selections by the name of account owner.
    Action
    Filter selections based on different event types for fulfillment activity.

    Below are the possible actions displayed on the UI:

    • Account delete initiated
    • Account deleted
    • Account deprovisioned
    • Entitlement deprovisioning
    • Application deprovisioning
    • Permission modified
    • Grant
    • User group modified
    • Group permission add initiated
    • Group permission delete
    • Response processing
    • Account provisioning failed
    • Permission modified
    • User provisioned
    • User provisioning
    • Restore
    • Retry limit exceeded
    • Revoke
    • Revoke all
    • Suspend
    • User provisioning initiated
    • User deprovision request initiated
    • User modified
    • User modification initiated
    • User restored on target
    • User suspended on target.
    You can use any combination of filters to refine your results. Select Apply filters to modify the request. The selected filters are displayed above the graph. You can clear the filters by selecting the Reset link.
  4. Use the Application name filter drop-down to filter the report for a specific application.
  5. Change the date range for the report.
    Select the From and To dates to display the calendar drop downs and select the dates for the report.
    Note: The To date cannot exceed the current date.
  6. Select Run Report.
    The Report information is refreshed.

    The fulfillment activity report shows the following information:

    Information Attributes Descriptions
    Application name applicationname Name of the application for which fulfillment activity has taken place.
    Username target Name of the account owner for whom fulfillment activities have taken place.
    Account name account_name Account ID for which fulfillment activities have taken place.
    Description cause Reason related to a particular fulfillment activity status.
    Time stamp time When the fulfillment activity done.
    Action action The result of a particular fulfillment activity.
  7. Optional: Select a particular fulfillment activity entry in the report to view a slide out. This slider shows additional information that is related to the fulfillment activity.

    These details include:

    Information Attributes Descriptions
    Username target Name of the account owner for whom fulfillment activities have taken place.
    Application owner owners Application owner name of the application for which fulfillment activities have taken place.
    Entitlement entitlementname Entitlement for which fulfillment activities have taken place.
    Entitlement Type entitlementtype Type of the entitlement for which fulfillment activities have taken place.
    Request ID correlationid Unique identifier of the fulfillment request.
    Result details message_details/message_description Reason for success or failure of a particular fulfillment activity.
  8. Optional: Generate a CSV file for the report.
    1. Click Generate CSV.
    2. Follow the directions in Downloading a CSV report.