AP messages

CSIAP3500E The required property [property] was not provided.

Explanation

The payload is invalid because a required property is missing.

Action

Update request payload to include the specified property.

CSIAP3501E The tenant was not specified in this request.

Explanation

The request is invalid because a tenant was not specified.

Action

Update request to specify the associated tenant.

CSIAP3502E The tenant specified is invalid.

Explanation

The request is invalid because an invalid tenant was specified.

Action

Update request to specify a valid tenant.

CSIAP3503E An unexpected error occurred while processing the response to the incoming request.

Explanation

The request's response could not be processed properly.

Action

Retry request later.

CSIAP3504E An unexpected error occurred while handling the incoming request.

Explanation

The request could not be handled properly due to an unexpected error.

Action

Retry request later.

CSIAP3505E The specified notification [notificationId] was not found.

Explanation

The requested notification was not found.

Action

Try requesting a different notification ID.

CSIAP3506E The value provided for property [property] is invalid.

Explanation

The payload is invalid because a property's value is invalid.

Action

Update request payload to include a valid value for the specified property.

CSIAP3508E The system cannot parse the string as a JSON Object.

Explanation

The payload does not contain valid JSON.

Action

Update request payload to a valid JSON string representation.

CSIAP3509E No stored credentials for the specified app and platform were found. Use the Push Credentials Management API to add credentials, or remove the app from the payload to use the default IBM Verify application.

Explanation

The requested custom recipient app credentials were not found.

Action

Try requesting a different appId. Use Push Credentials Management API to add credentials, or remove appId from the payload to use the default app IBM Verify.

CSIAP3510E The specified resource was not found on the server.

Explanation

The requested resource was not found on the server.

Action

Use the correct server generated id or store a new resource.

CSIAP3511E Credentials with that appId already exist on this tenant.

Explanation

Credentials already stored for that appId.

Action

GET the server generated id that the credentials are stored at, then use PUT to update.

CSIAP3512E The number of SMS requests to [recipient] has exceeded the rate limit.

Explanation

The number of SMS requests to the same recipient has exceeded the rate limit.

Action

Wait a period of time and retry the request.

CSIAP3513E The SMS recipient [recipient] is on the suppression list.

Explanation

The SMS recipient phone number is on the SMS suppression list.

Action

Remove the phone number from the suppression list.

CSIAP3514E The email recipient [recipient] is on the suppression list.

Explanation

The email recipient is on the suppression list.

Action

Remove the email address from the suppression list.

CSIAP3515E The tenant [tenant] is on the suppression list and is blocked from sending emails.

Explanation

The tenant is on the suppression list and is blocked from sending emails.

Action

Remove the tenant from the suppression list.

CSIAP3516E The tenant [tenant] is on the suppression list and is blocked from sending SMS messages.

Explanation

The tenant is on the suppression list and is blocked from sending SMS messages.

Action

Remove the tenant from the suppression list.

CSIAP3517E The number of email requests to [recipient] has exceeded the rate limit.

Explanation

The number of email requests to the same recipient has exceeded the rate limit.

Action

Wait a period of time and retry the request.

CSIAP3518E The SMS recipient [recipient] is not a mobile phone number.

Explanation

SMS messages can only be sent to a mobile phone.

Action

Verify the phone number is a valid mobile phone.

CSIAP3521E Voice calls to the recipient's country [country] are not supported.

Explanation

Voice calls to the recipient country is not suported

Action

Verify the phone number is a valid mobile phone.

CSIAP3522E SMS messages to the recipient's country [country] are not supported.

Explanation

SMS messages to the recipient country is not suported

Action

Verify the phone number is a valid mobile phone.

CSIAP3523E Email quota for account reached.

Explanation

The account has reached its quota for the number of emails it can send.

Action

Customer can upgrade to a paid plan with a higher quota.

CSIAP3524E SMS quota for account reached.

Explanation

The account has reached its quota for the number of SMS messages it can send.

Action

Customer can upgrade to a paid plan with a higher quota.

CSIAP3525E Voice quota for account reached.

Explanation

The account has reached its quota for the number of voice messages it can send.

Action

Customer can upgrade to a paid plan with higher limits.

CSIAP3526E The specified tenant was not found.

Explanation

The requested tenant was not found.

Action

Try requesting a different tenant id

CSIAP3527E Push notification quota for account reached.

Explanation

The account has reached its quota for the number of push notification messages it can send.

Action

Customer can upgrade to a paid plan with higher limits.

CSIAP3528E The request contains an invalid query string parameter.

Explanation

The request contains an invalid query string parameter.

Action

Fix the request and retry.

CSIAP3529E The service is not available.

Explanation

The service has been disabled for the account.

Action

Enable the service and retry.

CSIAP3531E Invalid payload.

Explanation

The payload is invalid because a required property is missing.

Action

Update request payload to include the specified property.

CSIAP3532E A counter for the tenant was not found.

Explanation

A counter for the tenant was not found.

Action

Try requesting a different tenant id

CSIAP3533E The number of voice requests to [recipient] has exceeded the rate limit.

Explanation

The number of voice requests to the same recipient has exceeded the rate limit.

Action

Wait a period of time and retry the request.