Configuring provisioning for Atlassian

Use this task to provision users from Verify to an Atlassian application.

Before you begin

You need the API key that is generated from Atlassian. You need the following parameters to configure user provisioning in Verify.
  • Access token
  • Directory ID

About this task

Provisioning provides the following features.
Create new users
New users that are created through Verify are also created in the Atlassian application.
Delete users
Deactivating the user or disabling the user's access to the application through Verify deletes the user in the Atlassian application.
Modify user profile
Updates made to the user's profile through Verify are pushed to the Atlassian application.
User suspend and restore
Suspending a user through Verify deactivates the user and restoring the user through Verify activates the user in the Atlassian application.
User synchronization and remediation
The Atlassian application supports user synchronization, remediation, and group synchronization features.

User synchronization fetches all the target application users in Verify and matches the fetched users with users in Verify. The adoption policy defined on the application specifies the matching attributes for adoption of the reconciled users.

Remediation policy can be configured to remediate user accounts with attribute values that differ between Verify and the target application. Verify supports the following three remediation policies.
  • NONE - Do not remediate non-compliant accounts automatically.
  • ON_SV - Update Verify account attribute values with the target application values.
  • ON_TARGET - Update target application account attribute values with Verify values.

Group synchronization fetches all the target application groups in Verify.

Fine grained entitlement
Assignment of groups to users is supported.

Procedure

  1. Log in as an admin user to your Atlassian Account Lifecycle Configuration account with the following URL:
    https://admin.atlassian.com/
  2. If you don't already have one, create an organization.
    1. Click Create an organization.
    2. Provide an organization name and click Create.
    3. Verify your domain in Atlassian.
      1. If the Users list and Groups list are under the Directory tab, navigate to Settings > Domains. Otherwise, navigate to Directory > Domains.
      2. Add the DNS record or HTTPS file to your domain server.
      3. Click Verify domain.
      4. In the pop-up, specify the following settings:
        1. Select the TXT Record or the HTTPS method.
        2. In the Domain text field, provide your organization's domain.
        3. Click Verify domain.
  3. Click Directory and navigate to your organization.
  4. If the Users list and Groups list are under the Directory tab, navigate to Settings > User Provisioning. Otherwise, navigate to Directory > User Provisioning. .
  5. Click Create a directory.
  6. In the Create a directory tab, enter the name for the user directory.
  7. Click Create.
  8. From the API Key tab, copy the Directory base URL.
    https://api.atlassian.com/scim/directory/<directoryID>/users Use the API Key value as the access token.
  9. Click Done.