Adding the IBM Verify app

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Register the IBM® Verify app as an authenticator for two-step verification.

Procedure

  1. Click Add device.
  2. Download the IBM Verify app from the App Store or Google Play if not already installed.
  3. Click Next: Connect your account.
  4. Open the IBM Verify app on your mobile device and tap Connect an account.
  5. Tap Scan QR code.
  6. Scan the QR code by using your device's camera.
  7. If biometrics are enabled on your device and you want to use them, tap Use biometrics (or equivalent); otherwise, tap No thanks.
  8. Tap Got it! in the app.
  9. In the IBM Verify portal, click Done.
    When you are prompted for a second authentication factor, you have two choices.
    • You can select IBM Verify App and touch the push notification on your mobile device.
    • You can select Authenticator app and enter the passcode that is generated.
    Note: If you choose to use the passcode, enter it as six numbers without any spaces. Although the passcode might appear as 123 456, it must be entered as 123456.