Task operations
To access the task operations, the selected Object Type for the script must be Task. It can also be Note or Attachment if the note or attachment is a task note or attachment.
It contains the task data and additional helper methods. The task data contains only task field data; it does not contain its notes or attachments.
Type task. to access data from a specific task field or execute a helper method. The field names and helper methods appear in a type-ahead box as you type.
NOTE: When changing the state of a task field, use 'C', 'A', or 'O' instead of Closed,
Active or Open, respectively. For example, use
"task.status = 'C'"
instead of
"task.status = 'Closed'"
The helper methods are described in the following table.
Operation | Description |
---|---|
|
Adds a note to the task with the given text. Returns a Note script object for further customization. |
|
Returns the Incident script object that owns this task. |